Airport Behaviour Detection Fundamentals

Overview

The Airport Behaviour Detection Fundamentals eLearning course examines the use of behaviour detection techniques to identify suspicious behaviour / indicators of a potential threat.

Learning Outcomes

On completion of this course participants will be able to:

  • Describe what behaviour detection is and how it can be used to mitigate hostile intent
  • Better identify situations or behaviours that are outside the ‘normal’ baseline for their airport environment
  • Recognize the factors that can lead to bias in decision-making and therefore avoid inadvertently discriminating based on factors such as gender, race, ethnicity, or religion.
  • Resolve suspicious situations through effective communication and escalation processes as required.

Who Should Enrol?

  • Airport security personnel, including those conducting security screening and/or deployed for crowd and traffic management, as well as CCTV operators monitoring key airport areas
  • Security trainers and supervisors
  • Managers with security and facilitation responsibilities
  • Those seeking to further develop their career in airport security

Course Content

The Airport Behaviour Detection Fundamentals course covers the following topics:

What is Behaviour Detection?

  • Key elements of behaviour detection
  • The role of behaviour detection in proactive aviation security
  • The importance of understanding the airport environment and what is ‘normal’

Understanding the Threat

  • Understanding the threats facing civil aviation
  • Motivations for conducting an attack (e.g., terrorism and criminality)
  • What do we mean by hostile reconnaissance?

Behavioural Cues (What to Look For)

  • Identifying and assessing cues to deception:
  • Verbal and non-verbal cues

Common Misperceptions and Traps

  • Factors that can lead to bias in decision-making
  • Avoiding stereotyping and discrimination
  • Tips for improving the detection of deception

Questioning and Conflict Resolution

  • Skills and techniques for conducting effective resolution conversations
  • The importance of adopting a customer service approach
  • The importance of reporting concerns and following your organization’s processes and procedures

Course info

  • Duration: 2 Hours
  • Language: English
  • Level: Short Course
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$150.00 CAD

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