Assessing Competence

Competencies Obtained

On completion of this course participants will be able to:

• Explain the importance of assessing competence in workplace training.
• Identify a range of assessment tools and determine when each is most appropriate.
• Describe the process of planning, designing, trialling, and finalizing assessment tools.
• Define the principles of reliability and validity, and explain how they are both important for ensuring fair and consistent assessment outcomes.
• Explain how to evaluate training effectiveness using Kirkpatrick’s Four Levels of Evaluation.
• Explain the importance of maintaining accurate training and assessment records and describe appropriate methods for doing so.

Who Should Enroll?

• Aviation personnel responsible for planning, designing, and/or delivering workplace training.
• Those new to workplace training who need foundational trainer skills.
• Experienced workplace trainers seeking to update and enhance their skills.
• Subject matter experts (SMEs) who are called upon to share technical knowledge with learners.
• Personnel tasked with providing on-the-job instruction to staff.
• Anyone interested in developing their training and facilitation skills.

Course Content

This course covers the following topics:

1. Introduction

• What is assessment and why is it such a key part of training?
• Methods for assessing competence.
• The key steps involved in developing assessment tools.

2. Best Practices for Assessments

• Designing valid and reliable assessments.
• Ensuring assessments are balanced, accessible, and practical.

3. Oral and Written Assessments

• Common question types and when they’re most effective.
• Effectively assessing different levels of learning (Bloom’s Taxonomy).
• Pitfalls to avoid when writing assessment questions.

4. Performance Tests

• On-the-job observations vs. simulated assessments.
• The importance of observation checklists and qualified assessors.

5. Evaluating the Effectiveness of Training

• Why it’s important to evaluate your training.
• Tried-and-tested methods for effectively evaluating training effectiveness and demonstrating return on investment.

6. Training Record Keeping

• What records you need to keep, why it matters, and methods for doing so.

Assessment

This course includes an integrated online assessment. Candidates must successfully complete the assessment to receive a Certificate of Completion for the course.