COVID-19 Business Recovery: Employees and Human Resources

Overview

Welcome to the Aviation Operations During COVID-19 Business Restart and Recovery Employees and Human Resources course.

The COVID-19 pandemic has been primarily a health and human issue, but it has far-reaching financial and economic ramifications that affect the health (physical and mental) and well-being of employees and their families. As airports restart and resume a “new normal” of operations, they will need to maintain the highest health and safety standards.

This course will outline the actions recommended to successfully manage post-closure issues relating to employees and human resources.

Learning Objectives

On completion of this course you will be able to:

• Describe the effect COVID-19 may have on employee health and wellbeing.
• Outline methods for supporting employees during and after the COVID-19 pandemic.
• Explain measures and tools available to support an engaged and healthy workforce.
• Identify human resourcing considerations pertinent to operating in a COVID-19 environment.

Content

The Aviation Operations During COVID-19 Business Restart and Recovery Employees and Human Resources course includes the following topics:

• Welcome
• Employee Experience
• Employee Health and Wellbeing
• Employee Experience Pre-recovery
• Gathering Feedback
• Measures and Tools
• Preparing the Airport Workforce for the New Normal
• Actions

Assessment

This course includes an integrated online assessment. Candidates must successfully complete the assessment to receive a Certificate of Completion.