Accident and Incident Investigation

Competencies Obtained

On completion of this course participants will be able to:

• Recognize the major causes and serious consequences of accidents and incidents
• Understand defenses that can be employed at the airport to prevent accidents and incidents from occurring
• Appreciate how effective accident and incident investigation contributes to safety
• Understand how to undertake a professional investigation at the airport, including how to:
  • Gather and retain evidence
  • Apply effective interview techniques
  • Interpret the facts
  • Determine underlying causes and contributing factors
• Describe the role and responsibilities of an investigator
• Recognize the personal qualities and knowledge, skills and abilities (KSAs) required by investigators and the importance of training to ensure competence
• Understand the importance of providing a detailed, fact-based report and the required contents
• Understand how to monitor investigation outcomes

Who Should Enrol?

• Investigators/Investigation Officers
• Airport managers, supervisors or personnel with safety, operations or emergency management responsibilities
• Anyone interested in a career in airport safety, operations and/or emergency management

Course Content

The Accident and Incident Investigation course covers the following topics:

1. Accidents and Incidents 

• Key definitions.
• The major causes and serious consequences of accidents and incidents.
• Prevention strategies.

2. Accident and Incident Investigation

• The purpose and benefits of investigations.
• Steps in the investigation process:
  • Commencing the investigation.
  • Gathering and retaining evidence, including applying effective interview techniques.
  • Analyzing information and determining underlying causes and contributing factors.
  • Making safety recommendations.

3. The Accident Investigator

• The role and responsibilities of an investigator.
• The personal qualities and knowledge, skills and abilities (KSAs) of effective investigators.
• Training requirements for investigators.

4. Post Investigation Reporting and Action

• Reporting requirements.
• Monitoring investigation outcomes.
• Following up to ensure corrective actions are implemented.

Assessment

This course includes an integrated online assessment. Candidates must successfully complete the assessment to receive a Certificate of Completion.