Human Factors Safety Training

Competencies Obtained

On completion of this course participants will be able to:

• Identify the basic components of Human Factors and their relationship to safety.
• Describe how Human Factors are related to safe airport / airline / maintenance operations.
• Improve safety through the application of basic Human Factors strategies.

Who Should Enrol?

• All new employees that require initial safety training as part of their induction process.
• Existing employees that require initial or recurrent safety training.
• Personnel from all airport stakeholders and service providers that operate at the airport.
• Airport managers, supervisors or personnel with operations, safety, or compliance responsibilities.
• Personnel responsible for training and facilitating airside operational staff.
• Anyone interested in a career in airport operations and/or safety.

Course Content

The Human Factors Safety Training course covers the following topics:

1. Understanding Human Factors

• Human Factors defined
• The importance of Human Factors in relation to safety
• The components of the Human Factors SHELL model

2. Human Factors and Airport Safety

• The relationship between Human Factors and Safety Management Systems (SMS)
• The key Human Factors that influence the effectiveness of a SMS
• The key Human Factors that influence human performance

3. Dealing with Human Factor Errors

• How errors occur due to latent conditions and active failures
• Main sources of human factor errors
• Strategies for dealing with human factor errors

4. The HFACS Framework

• The principles and elements of the Human Factors Analysis and Classification System (HFACS) framework
• Using the HFACS framework to identify the root cause(s) of accidents and incidents
• Applying the HFACS framework proactively to enhance safety at airports

Assessment

This course includes an integrated online assessment. Candidates must successfully complete the assessment to receive a Certificate of Completion.