Human Factors Safety Training helps build the defences that reduce and mitigate human errors at airports by developing an awareness of the individual factors that can impact human performance that lead to errors in the first place.
Please note – this course is also available in French.
Historically, research estimates that 85% of aviation accidents are attributed to human factors.
The Flight Safety Foundation estimates that the annual cost of employee injuries in the global aviation industry is $5.8 billion USD, and a further $4.2 billion USD in costs for ground accidents and incidents.
Human Factors Safety Training helps build the defences that reduce and mitigate human errors at airports by developing an awareness of the individual factors that can impact human performance that lead to errors in the first place.
This online course will provide participants with an introduction to the fundamental concepts of human factors and assist them to recognise, understand and mitigate human factors and errors on the airside.
It is highly recommended that all airside workers, service providers and contractors undertake Human Factors Safety Training to increase their awareness of the influence of human performance on safety.
On completion of this module participants will be able to:
The course covers the following topics:
Section 1. Understanding Human Factors
– Understand the importance of learning about human factors
– Define human factors
– Understand the importance of human factors in relation to safety
– Know and describe the components of the human factors SHEL model
Section 2. Human Factors and Airport Safety
– Understand the relationship between human factors and Safety Management Systems
– Describe the key human factors that influence the effectiveness of a Safety Management System
– Describe the key human factors that influence human performance
Section 3. Dealing with Human Factor Errors
– Understand how errors occur due to latent conditions and active failures
– Explain the two main sources of human factor errors
– Understand the three main strategies for dealing with human factor errors
$50.00 CAD
André Gaudet
Airport Operations Specialist
An excellent course that gives a good understanding of how humans and their interaction with their environment and machines affect organizational safety and effectiveness.
Rizwan Hassan Malik
Safety Inspector Air Traffic Management
A very interesting course. It will go a long way in changing my perception of the behavior of people at work and how to effectively manage and deal with the actions and inactions of people. I will use the knowledge acquired in this course to improve the safety in my Airport through the application of human factor management.
Suleiman Abdulazeez
Assistant Chief Safety Officer Head of Department Safety Management Services
This course is straight forward and easy to understand. It is recommended for all airport staff to undergo this online training in order to have basic understanding of how human factors affect their daily task at work.
Badriyah Binti Noordin
Manager, Aerodrome Safety Management System Planning, Development & Compliance