The ACI Certificate in Airport Accessibility is designed to assist airport operators to make their airports more accessible for persons with disabilities, including those with reduced mobility.
It covers the key infrastructure and architectural factors to consider when designing new airport facilities or improving existing ones. It also addresses operational and organisational measures designed to improve the travel experience for persons with disabilities.
The course covers both the simple ideas that can improve the overall airport experience for persons with disabilities as well as more innovative and advanced aids and supports.
On completion of this course participants will be able to:
Who Should Enrol?
The ACI Certificate in Airport Accessibility consists of the following five modules:
Module 1. Introduction
Module 2. Methods for Maximising Airport Accessibility
Module 3. Maximising Accessibility – Booking, Arrival and Check-in
Module 4. Maximising Accessibility – Inside the Terminal
Module 5. Maximising Accessibility – Departure Control, Boarding and Arrival
Each module includes an integrated online assessment.
Candidates must successfully complete all module assessments to receive a Certificate of Completion.