Certificate in Airport Business Operations

The ACI Certificate in Airport Business Operations provides participants with an understanding of airport business operations including economic and regulatory principles, how airports are organized and the process of strategic, master and operations planning.

Learning Objectives

On completion of this course participants will be able to:

  • Explain how the airport business has evolved and the contemporary challenges faced by airport leaders.
  • Describe key aspects of airport financial management and explain the economic impact of airports on their communities.
  • Understand the history of regulation in the aviation industry, why certain regulations were established and the importance of having an international aviation framework in place.
  • Describe the various airport ownership and management models that have evolved and the increasing involvement of the private sector in airport development.
  • Understand the strategic planning process, including its purpose, key elements and the relationship between the strategic plan and other airport plans.
  • Explain the purpose, key elements of, and processes involved in developing an airport master plan.
  • Describe the various operating plans designed to establish and maintain consistent operations at airports.

Who Should Enrol?

  • Personnel seeking to improve their knowledge and understanding of Airport Business Operations.
  • Personnel wishing to enhance their career opportunities and advance to leadership and management positions.

Course Content

The Certificate in Airport Business Operations consists of the following seven modules:

A Complex and Dynamic Business

  • Evolution of the Airport Business
  • Airport Business Models
  • Key Airport Challenges
  • Airport Management: Preparing for the Future

Airport Economics

  • Key Financial and Economic Issues
  • Revenue Generation
  • Setting Rates and Charges
  • Operating Costs and Expenditures
  • Operating Profitability
  • Financing Major Infrastructure Projects
  • Financial Performance Measures
  • Airports as Economic Generators

Regulatory Framework

  • History of Aviation Regulation
  • International Civil Aviation Organization (ICAO)
  • ICAO Annexes, Standards and Recommended Practices (SARPs)
  • Other Important Organizations

Airport Organization

  • Airport Ownership and Management Models
  • Airport Privatization
  • Airport Stakeholders
  • Measuring Customer Satisfaction

Airport Strategic Planning

  • Strategic Planning Process
  • Mission, Vision and Values
  • Situation Analysis
  • Strategic Action Plan

Airport Master Planning

  • Master Planning Process
  • Facilities Inventory and Traffic Forecast
  • Requirements Analysis and Alternative Development
  • Environmental and Land Use Planning
  • Consultation
  • Financial Analysis and Master Plan Report

Airport Operations Planning

  • Operations and Maintenance Planning
  • Safety Planning
  • Security Planning
  • Operations during Construction Planning
  • Emergency and Business Continuity Planning


Each training module includes an integrated online assessment.

Candidates must successfully complete all module assessments to receive a Certificate of Completion.

Course info

  • Language: English
  • Duration: 15 Hours
  • Level: Certificate
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$895.00 CAD