Effective Business Writing


Many of us write business documents, including emails, memos, letters, proposals and reports on almost a daily basis. Therefore, the ability to write effective and appropriate business communication is vital for success in the workplace. But how do you ensure that your written communication has the desired impact and presents a professional image?

This course provides you with the knowledge needed to identify your audience and purpose and plan and write clear, concise and accurate business documents and messages.

The skills learnt in this course will help you get your message across clearly and ensure what you write is read and acted upon.

Learning Outcomes

On completion of this course participants will be able to:

  • Identify and cater to their intended audience
  • Identify and write effectively for their purpose: to inform, respond or persuade
  • Write in a more clear, concise and organized manner
  • Understand how to proofread in order to produce more focused, polished and effective business documents

Who Should Enrol?

  • Those working in business seeking develop their professional writing skills
  • Anyone who wants to grow their professional skillset and boost their career prospects

Course Content

The Effective Business Writing course covers the following topics:

1.Audience and Purpose Business Writing

  • Determining the intended readers and purpose of a business document
  • Writing effective business messages for a given audience and purpose

2.Clarity and Conciseness in Business Writing

  • Using clear, concise and accurate language
  • How to structure written content for greater reader understanding

3.Editing and Proofreading Business Documents

  • Techniques for editing and proofreading
  • Reviewing the appropriateness, clarity, accuracy and completeness of business documents

Course info

  • Duration: 1.5 Hours
  • Language: English
  • Level: Short Course
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$195.00 CAD